Some Coding Ideas

We had a conference call this morning with several folk from Greenway to go over lots of issues. One thing that came up is that for many users who are creating notes in Greenway, the codes from the note (diagnosis codes and procedure codes) do not match up with what is showing up on the paper superbill.
We will try to get some specific information about the differences so we can let each office, or maybe each doctor know, and also see if certain templates have incorrect coding information.
We are also going to develop a template with "approved" codes that you could use as a basis to develop your individual templates. In this way, you can be sure to get paid for your visit and keep things sane for the billing office. We'll go over how to start a template from another template later, but just keep that in mind.
We will also have a person or persons responsible for checking templates and making sure any coding errors get corrected, so they aren't spread throughout the system as others begin using the templates. I'm thinking that person needs to be the Template Czar, but we're open to suggestions as to the appropriate job title.
If you are in doubt about coding, try pulling codes through the Plan Wizard from the Wasatch category. Those are the ones from the superbill (although some are incorrect as well!) and should at least be easy for the B.O. to understand, and fix if necessary.